High Turnover Approaching - Anonymous employee JetBlue Employee Review

2.0
Jan 19, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It used to be a very enjoyable place to work. Pax love the brand. Decent place to begin a flight attendant career.

Cons

No company is perfect, but lately the morale has disappeared at Jetblue. So many crew members are becoming dangerously ill due to the cabin odors, yet you will be punished for refusing to work. Crew leads and their power trips have to go! Listen to the senior people who come to work complaining everyday and I mean really listen. There is so much truth to what they are saying. It is unfortunate how many people are complaining about leadership, yet nothing is being done about it except losing great crew members as a result.

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CEO approval
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Pros

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Cons

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3.0
May 11, 2026
Recommend
CEO approval
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Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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