It was a great airline to work with,till CEO David Neeleman was let go and management stop caring for its employees. - Flight Attendant JetBlue Employee Review

1.0
Jan 26, 2013
Recommend
CEO approval
Business outlook

Pros

Good destinations, you get to travel and have agreements with other airlines.you can try to make your work schedule depending on your seniority. If you work a lot of hours you can make some money to make a living.

Cons

Dishonest management, The health insurance gets higher every year. The Company does not care anymore for their employees(no loyalty to employees). The company breaks their own work rules to justify their firing of people and treat similar cases differently. The company does not treat employees equal. The company targets people that want a union which is strongly needed. Reserve flight attendants get over worked by Jetblue. You have to work a lot of flight hours to make serious money and when you do that they try to change the rules to stop you from making the money you need to make your living. Try not to make it a career because airlines come and go. Always have another job on the side or get a degree in something else while working for the airline.

Explore other reviews about JetBlue

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits for free travel are outstanding along with medical, vacation, retirement, and flexibility.

Cons

As an inflight crew-member your day to day work relationship can be tricky as you have a new team for each trip and new passengers for every flight.

3.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

See reviews by: Helpful|Rating|Date|All