Good place to work - Customer Service Representative IKEA Employee Review

3.0
Jan 25, 2024
Recommend
CEO approval
Business outlook

Pros

Good colleagues and if you have a good TL will be a great place to work. Lot's to learn and develop your skills. Once you have worked there for sometime you do have the option to work from home and 1 day in the office is mandatory.

Cons

Some of the TLs shouldn't even have the job. They are not there because they care about looking after their team, but because they have the right contacts/friends to get into the position. I saw people who more than deserve to get the position of TL get rejected and of course they later quit. SOME managers pretend to care about your problems, and some of them don't even know how to operate the systems themselves or answer simple questions. If you do manage to get lucky with one of the good TLs you'll be happy as it will be a nice place to work with a good environment.

Explore other reviews about IKEA

5.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Good People, Decent money, Decent opportunities

Cons

Does not pay enough money

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment Pay is good Job keeps you busy

Cons

Lack of communication with leadership and coworkers. Leadership seems to have favorites Schedule takes too long to make Seems that there's people who would like the be full time or part time that are temporary right now aren't getting the positions. Feels like nepotism but maybe I'm wrong. Getting responses like you didn't get the job because you didn't answer your interview questions right just seems unnecessary The amount of drama happening is getting out of hand and leadership doesn't seem to care

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