Do not waste your time working at Ikea - Customer Service Coworker IKEA Employee Review

1.0
Mar 9, 2021
Recommend
CEO approval
Business outlook

Pros

Good cheap product & Aftersales, good staff discount on product and meals

Cons

Two faced, incompetent, toxic and unprofessional middle management, weird hiring process, favourism, politics

Explore other reviews about IKEA

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

See reviews by: Helpful|Rating|Date|All