Friendly staff, good pay - Customer Service Representative IKEA Employee Review

4.0
Feb 25, 2014
Recommend
CEO approval
Business outlook

Pros

great co-workers, fun atmosphere, good benefits, competitive salary

Cons

long interview process, lots of turnover so retraining new staff takes a lot of resources. Hard to get FT work

Explore other reviews about IKEA

5.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great managers and coworkers-felt like family.

Cons

Holidays were brutal but mainly because of the coworkers

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment Pay is good Job keeps you busy

Cons

Lack of communication with leadership and coworkers. Leadership seems to have favorites Schedule takes too long to make Seems that there's people who would like the be full time or part time that are temporary right now aren't getting the positions. Feels like nepotism but maybe I'm wrong. Getting responses like you didn't get the job because you didn't answer your interview questions right just seems unnecessary The amount of drama happening is getting out of hand and leadership doesn't seem to care

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