Not enough pay for the work performed - Guest Service Agent Hilton Employee Review

2.0
Aug 16, 2021
Recommend
CEO approval
Business outlook

Pros

Travel discount is the best among any hotel chain Mechanics of the job (CRM, checkin, checkout, etc.) are easy

Cons

Very low pay Have to experience verbal abuse from hotel guests on a regular basis

Explore other reviews about Hilton

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Good managers and employees, Hilton family pricing

Cons

Very slow location in Houston

4.0
Jul 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good Management Good Location Good Salary

Cons

Bad clientele A lot of hours

See reviews by: Helpful|Rating|Date|All