Unprofessional team - Commercial Lines Processor HUB International Employee Review

3.0
Jul 8, 2025
Recommend
CEO approval
Business outlook

Pros

Company treats for events, dinners

Cons

Expected you to work on off hours and be available 24/7. No work life balance. My boss used very bad language, micromanaged even though I did my work.

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HUB International Response
10mo
Thank you for taking the time to leave us your honest feedback as we are always looking for ways to improve as a team.

Explore other reviews about HUB International

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and a great place to learn insurance basics

Cons

No cons I can think of

2.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
2w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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