HUB International Reviews

Updated Aug 2, 2021

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Found 824 of over 862 reviews

3.8
77%
Recommend to a Friend
94%
Approve of CEO
HUB International President Marc Cohen
Marc Cohen
210 Ratings
Pros
  • "Very understanding when it comes to work life balance(in 40 reviews)

  • "friendly and easy going work environment(in 37 reviews)

  • Cons
  • "Low pay and leadership is a bit of a mess(in 23 reviews)

  • "Work life balance is comprised with work overload(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Good Position

      Oct 21, 2020 - Employee Benefits Account Manager in El Paso, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Steady 8-5 hours, Benefits, fun office environment, good management.

      Cons

      There is essentially no training, you basically learn from your own mistakes. Team workload changes everyday, consistency is non existent.

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      1 person found this review helpful
    2. 5.0
      Current Employee, more than 5 years

      Fantastic company

      Jul 23, 2021 - Personal Insurance Advisor in Edmonton, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great support from management Unbelievable training options Fantastic employees Management may say different but it feels like they have the philosophy that happy employees make for happy clients.

      Cons

      Management seems a little lost sometimes, like they're never quite sure which direction you or the company is going to take.. but somehow you get there, together, as a team.

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    3. 4.0
      Current Employee

      Hub

      Jul 30, 2021 - Sales Broker in South Windsor, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good work environment to work with

      Cons

      Extensive training before you even start the job

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    4. 5.0
      Current Employee, less than 1 year

      Great place to work

      Jul 21, 2021 - Insurance Service Broker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great management and friendly staff

      Cons

      None that I can think of

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    5. 5.0
      Current Employee

      Insurance Broker

      Jul 15, 2021 - Insurance Broker in Windsor, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Rich in training, always ready to assist thier employees

      Cons

      Just joined while yet to get their cons

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    6. 1.0
      Current Employee

      stay away

      Jul 28, 2021 - Service Broker in Windsor, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      NOTHING GOOD IN THIS COMPANY STARVATION WAGE ANGRY CLIENTS HUGE LOAD OF WORK FOR MIN WAGE

      Cons

      y pay starvation wages. Work load is crazy. Rude clients and customers Company is okay with brokers being abused by angry clients as long as the company is making money

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      1 person found this review helpful
    7. 5.0
      Current Employee, less than 1 year

      Awesome workplace

      Jun 10, 2021 - Senior Analyst in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People are ready to help you with whatsoever, HR team is very supportive (especially Judy has an eye for talent), Onboarding process is very smooth and process oriented Manager is understanding and caring and offers flexibility, Leadership is for the people and motivating, Work is challenging and encourages learning and development, Not monotonous at all Employee friendly policies like work from home flexibility, meeting less Fridays etc.

      Cons

      Salary could have been better

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    8. 5.0
      Current Employee, less than 1 year

      Great!

      Jul 6, 2021 - Commercial Lines in Burnaby, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great training and friendly people

      Cons

      Bon that I can think of

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    9. 2.0
      Current Employee, less than 1 year

      Not a place you can work at long-term

      Mar 9, 2021 - Insurance Service Broker in Windsor, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Supportive co-workers and team leaders (mostly because everyone knows how stressful because nobody really knows what's going on) - Calls are recorded but you're not really micromanaged

      Cons

      - It's just a call centre job; you sit there and pick up the phone filling out requests all day long, and half the people are already angry and you just play the middleman to explaining rates are high and there's nothing you can do to lower and management and underwriters who push to upsell and have no problem increasing rates to people knowing they don't have to explain or deal with them, making it a very mentally draining job. - Other than working in an office, not much experience you can gain from this. You can't really get valuable experience unless you want to stay here long term and just move up the ranks here, but those jobs are nothing lucrative - Base salary is just above minimum wage which does not make up for the amount of work you do - After short training periods that make you feel like you still have no idea what you're doing, you're thrown to the wolves answering phones having no idea what you're doing. - The incentives are difficult to hit and even if you hit them the reward is miniscule.

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      4 people found this review helpful
    10. 5.0
      Current Employee, less than 1 year

      Great experience

      Jun 16, 2021 - Account Associate in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Started working during pandemic. Team is very welcoming and well adjusted to work from home lifestyle.

      Cons

      Sometimes demanding hours during the busy months, but the summer hours are accommodating.

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