HUB International Reviews
Updated Aug 2, 2021
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Found 824 of over 862 reviews
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Recommend to a Friend
Approve of CEO
Marc Cohen
210 Ratings
Pros
"Very understanding when it comes to work life balance" (in 40 reviews)
"friendly and easy going work environment" (in 37 reviews)
Cons
"Low pay and leadership is a bit of a mess" (in 23 reviews)
"Work life balance is comprised with work overload" (in 15 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 1 year★★★★★Featured Review
Pros
Steady 8-5 hours, Benefits, fun office environment, good management.
Cons
There is essentially no training, you basically learn from your own mistakes. Team workload changes everyday, consistency is non existent.
Continue reading - Current Employee, more than 5 years★★★★★
Pros
Great support from management Unbelievable training options Fantastic employees Management may say different but it feels like they have the philosophy that happy employees make for happy clients.
Cons
Management seems a little lost sometimes, like they're never quite sure which direction you or the company is going to take.. but somehow you get there, together, as a team.
Continue reading - Current Employee★★★★★
Pros
Very good work environment to work with
Cons
Extensive training before you even start the job
- Current Employee, less than 1 year★★★★★
Pros
Great management and friendly staff
Cons
None that I can think of
- Current Employee★★★★★
Pros
Rich in training, always ready to assist thier employees
Cons
Just joined while yet to get their cons
- Current Employee★★★★★
Pros
NOTHING GOOD IN THIS COMPANY STARVATION WAGE ANGRY CLIENTS HUGE LOAD OF WORK FOR MIN WAGE
Cons
y pay starvation wages. Work load is crazy. Rude clients and customers Company is okay with brokers being abused by angry clients as long as the company is making money
Continue reading - Current Employee, less than 1 year★★★★★
Pros
People are ready to help you with whatsoever, HR team is very supportive (especially Judy has an eye for talent), Onboarding process is very smooth and process oriented Manager is understanding and caring and offers flexibility, Leadership is for the people and motivating, Work is challenging and encourages learning and development, Not monotonous at all Employee friendly policies like work from home flexibility, meeting less Fridays etc.
Cons
Salary could have been better
- Current Employee, less than 1 year★★★★★
Pros
Great training and friendly people
Cons
Bon that I can think of
- Current Employee, less than 1 year★★★★★
Pros
- Supportive co-workers and team leaders (mostly because everyone knows how stressful because nobody really knows what's going on) - Calls are recorded but you're not really micromanaged
Cons
- It's just a call centre job; you sit there and pick up the phone filling out requests all day long, and half the people are already angry and you just play the middleman to explaining rates are high and there's nothing you can do to lower and management and underwriters who push to upsell and have no problem increasing rates to people knowing they don't have to explain or deal with them, making it a very mentally draining job. - Other than working in an office, not much experience you can gain from this. You can't really get valuable experience unless you want to stay here long term and just move up the ranks here, but those jobs are nothing lucrative - Base salary is just above minimum wage which does not make up for the amount of work you do - After short training periods that make you feel like you still have no idea what you're doing, you're thrown to the wolves answering phones having no idea what you're doing. - The incentives are difficult to hit and even if you hit them the reward is miniscule.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Started working during pandemic. Team is very welcoming and well adjusted to work from home lifestyle.
Cons
Sometimes demanding hours during the busy months, but the summer hours are accommodating.
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