HUB International Reviews | Glassdoor.ca

HUB International Reviews

Updated Jan 17, 2020

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3.5
64%
Recommend to a Friend
90%
Approve of CEO
HUB International President Marc Cohen
Marc Cohen
96 Ratings
Pros
  • "Work / life balance is excellent(in 36 reviews)

  • "Ability to provide input - make suggestions - take calculated risks - opportunity to learn and grow - great people - collaborative work environment(in 33 reviews)

Cons
  • "Low pay for non commission position(in 18 reviews)

  • "poor management/ little or none references for your work(in 14 reviews)

More Pros and Cons
  1. "Best Internal Transfer Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HUB International full-time for more than 3 years

    Pros

    - The process was pleasant and seamless. - HR personnel that guided me through the process was nothing but amazing. She was professional, attentive and friendly. She went above and beyond and is a true definition of what a good HR person should be. - Great supporter of flexible work schedule allowing their employees to have a healthy work life balance. - Provides opportunity to advance in your career - open door policy - great working environment - considers employees input

    Show More

    Cons

    There are no cons that I can think of at this time

    Advice to Management

    Keep doing what you're doing and keeping up with the times wrt to being flexible with employees work schedules by allowing them to balance their professional and personal life.

    HUB International2020-01-09
  2. "Good Job, not good paya"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Insurance Renewal Advisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HUB International full-time for more than a year

    Pros

    Benefits, Active work environment, co workers

    Cons

    The pay is not very high

    HUB International2020-01-17
  3. "Great post"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Accounts Payable in Chilliwack, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at HUB International full-time for more than 3 years

    Pros

    A lot of independent work

    Cons

    Micromanaging for many tasks, though

    HUB International2020-01-12
  4. "Not sure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Insurance Advisor in Kamloops, BC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at HUB International full-time for more than 5 years

    Pros

    Support growth, benefit package, incentives

    Cons

    Low pay for non commission position

    Advice to Management

    Pay more money

    HUB International2019-12-03
  5. Helpful (4)

    "Interesting place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Negative Outlook
    No opinion of CEO

    I worked at HUB International

    Pros

    Good place to get your foot in the door for insurance. Since there is no on boarding program, the learning curve is steep and will be beneficial in the end.

    Cons

    - Work life balance is nonexistent. Demands on teams and account associates/assistants are outlandish. Some people will get to work from home time to time, but only if you are in someones good books. - Divisions between teams and departments: everyone acts like the are in high school and will form cliques or will act like they terrified someone is coming to take their job. No real knowledge sharing or communication between departments. The culture can be very negative at times. - If you have no education or proper insurance experience but are one of the executives or managers friends/family members you will do well and move up quickly. Lots of opportunities for the connected. If you are not lucky enough to be on the friend or family list be prepared for: hard times, eye rolls, constant criticism, and doors slammed in your face. Nepotism is king here. - No on boarding or training what so ever. No shadowing key team members. No introductions. No written instructions. Nothing. - Some people will get invited to carrier or broker events, again, mostly the connected people will actually be invited. Managers don’t think to invite their team members just the select few. - Tons and tons of unprofessional, sexist and down right bad behavior is accepted here. It’s an old boys club. Won’t get rid of the rotten apples because it would be too much to pay them out. - Lots of egos and people wanting bragging rights but no real rock stars. - No education for people who want to branch out, can have a difficult time getting this “education tuition reimbursement” if you are not on the right team, working for the right person, doing the right job. Other brokers it’s standard that if some one expresses interest in education they go and get it. At HUB you need to justify everything and pray you get a chance to grow.

    Show More
    HUB International2019-11-09
  6. "Okay company"

    StarStarStarStarStar
    Current Employee - Account Manager in Oakville, ON
    Doesn't Recommend

    I have been working at HUB International full-time for less than a year

    Pros

    People were nice and friendly

    Cons

    Will never make good money here, no advancement

    HUB International2019-12-04
  7. Helpful (4)

    "HUB International (HCC) Windsor - Poor work environment set by leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support in Windsor, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at HUB International full-time for more than 8 years

    Pros

    Flexible with work schedule. Co-workers are wonderful.

    Cons

    -Experienced burnout, high levels of stress, unrealistic expectations, underpaid, undervalued. Only brokers receive acknowledgement and awards and incentives. Support staff/departments do not get acknowledged, or awarded or have any incentives at all. Lack of opportunity and growth. Expectations to set goals and expand on skills to further help the company but no rewards or compensation is given. -Senior management micromanage, unable to trust their teams, unorganized, they don’t communicate with other managers, they hold back and don’t share critical information to team members, they play favorites, they don’t provide clear or realistic direction. They promote the wrong people. Avoid transparency -Department managers (mainly in support departments) ignore good performances from team members, avoid recognition, avoid tough conversations, unable to listen and respond, deflect attention and blame away from them to make you feel that you are the one with the problem (emotional manipulation). Insensitive to signs of overworked employees. Lack of understanding or appreciation for the work. Calls for help and resources are ignored. All concerns listed above have been presented to management and HR and although they roll out employee surveys and ensure that there are areas of opportunity where they need to continuously work on, nothing ever changes or a meager attempt is made. Many employees are disengaged, many good employees leave the company and pursue other opportunities because of the lack of opportunity and growth. They are also not concerned about keeping good employees as they are replaceable.

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    Advice to Management

    Don't be defensive with feedback or opinions. Articulate a clear vision and inspire employees to believe what you believe and employees will join in on the company vision and figure out ways to get there. Working hard for something we don't care about is called stress, working hard we care about is called passion. Provide an environment where workers want to come to work. When employees feel that the company cares about their employees, that they care more about their employees lives than a dollar figure, employees will be loyal and work hard to see the company vision is advanced. Learn by practicing helping each other.

    Show More
    HUB International2019-11-02
  8. Helpful (1)

    "Average environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Montreal, QC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at HUB International full-time for more than 3 years

    Pros

    Growing company, lots of opportunities

    Cons

    Sales culture is more important than good servicing and focusing on our clients already in our books.

    HUB International2019-10-31
  9. "A warm and welcoming experience for sure... great team !!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accounts Associate in Markham, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HUB International full-time for less than a year

    Pros

    Extremely Friendly Environment Warm and welcoming team

    Cons

    Training - could definitely improve

    HUB International2019-09-18
  10. "Underwiting new risks and renewals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Liability Uderwriter in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HUB International full-time for more than 8 years

    Pros

    Flexibility - learning - communication - integration

    Cons

    salary under the market - length of the system

    HUB International2019-09-17
Found 528 reviews