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      H&R Block

      Engaged employer

      H&R Block reviews

      It was nice - Front Desk Receptionist H&R Block Employee Review

      5.0
      May 5, 2025
      Front desk receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy, fun work. Great first job. Customers are friendly

      Cons

      During the slow times, it was hard to stay busy. Some tax pros would come into work sick and get the whole staff sick. Depending on which office you work in, sometimes the colleagues wouldn't get along or work as a team and would be so competitive that it would make the environment stressful. You also have to know your tax pros well to set them up with the right clients. There's nothing worse than having to put someone with a complicated return with a first-year tax pro because a more experienced tax pro is too booked.

      Explore other reviews about H&R Block

      5.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work during tax season

      Cons

      Not available year round for most employees

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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