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      H&R Block

      Engaged employer

      H&R Block reviews

      Great Place to Work - Front Desk Receptionist H&R Block Employee Review

      5.0
      Mar 28, 2025
      Front desk receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay. Great leadership. Learned a lot about tax returns. Easy job and very laid back. Hours of operation are great. Software is easy to learn and use. All the levels of management care about their employees and want to keep us safe. Any time the weather was too dangerous for us to drive to work or to be there, we closed the office to keep us safe while most company’s are more concerned they’ll lose a dollar if they close.

      Cons

      The office at my location isn’t busy enough so I don’t get enough hours. It’s okay a seasonal position. Those are my only cons. I absolutely LOVE my job!

      Explore other reviews about H&R Block

      5.0
      Jun 8, 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, career growth, compensation, and coworkers

      Cons

      Benefits, workload, and health care plan

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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