Pros
I've been with the company over 10 years and have always enjoyed working with my clients. The hours have been fairly flexible.
Cons
I usually don't give reviews, but this year seems the time. The company makes a big deal about not having pens on our desk and would prefer staplers put away. We aren't allowed a pen holder. We are supposed to have a 5X7 frame with our name and title on our desk that I feel is in the way. We are expected to take clients whenever they want to make an appointment, even if the office is closed. This may be convenient for the client, but would require anther employee to be in the office for safety. As with any retail establishment targets change from day to day...so do our schedules. Office hours change, making a day go from 8 hours to 10 hours. We are expected to walk up to strangers and ask about taxes...even if I have my kids with me.