Pretty good if you know what's going on - Tax Associate H&R Block Employee Review

4.0
Jul 15, 2024
Recommend
CEO approval
Business outlook

Pros

Decent pay, bonus available, basically unlimited hours during peak tax season, no micromangement

Cons

There is a LOT they don't tell you either because they assume someone else did it already or because no one actually knows anything but the DGM. This includes basic things like the hiring process, pay, how the job works, etc. During the "peak weeks" of tax season (the most busy time) you have essentially as many hours as you want, but the availability you chose is locked and they arenot very flexible during this time. So if you applied with essentially open availibility, be prepared to work 11-12 hour shifts every day or every other day during these weeks.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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