Love it here - CSP - Client Service Professional H&R Block Employee Review

5.0
Apr 28, 2024
Recommend
CEO approval
Business outlook

Pros

A great place to work You can learn so much and grow You have clients that are loyal and like family Amazing co workers Wonderful leadership

Cons

I'm sure people have some but I love it here at our laporte location.

Explore other reviews about H&R Block

5.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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