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      H&R Block

      Engaged employer

      H&R Block reviews

      It's not what I thought it would be - Tax Preparer H&R Block Employee Review

      3.0
      Apr 3, 2024
      Tax preparer
      Recommend
      CEO approval
      Business outlook

      Pros

      Further training opportunities, well-known name, wide demographic range of clients.

      Cons

      Too much in-person tax prep, hour allotments for all appointments, regardless of complexity of a client's tax situation, poor tax production software (buggy), poor scheduling software, I also have never had such aggravation with the FRICTION the software/AI is causing here. It is impeding our work and angering clients. It can be hard to look up and find how to fix. Now, we have to report things to some tech support team half across the globe? That hopefully addresses it before our deadlines. But it usually gets added to its endless list of "known issues". I actually did a couple of state returns BY HAND, completely bypassing the software. Ugh.

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      5.0
      Jul 1, 2026
      Multi office leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Enjoyed learning alot; they had great systems

      Cons

      Only temporary, would prefer permanent.

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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