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      H&R Block

      Engaged employer

      H&R Block reviews

      Too much work for salary paid - Associate Team Leader H&R Block Employee Review

      1.0
      Apr 12, 2023
      Associate team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      The scheduling was flexible and the interview process was smooth

      Cons

      My office had 2800 clients and I was responsible for ALL of them. The tax professionals were toxic and often pushed their work onto me. I didn't feel appreciated and I didn't get any support from my manager. I had to attend mandatory trainings, which I didn't have a problem with, but the tax professionals complained that their workload had increased because I was away. Lack of communication and petty comments made it a hostile work environment for me

      Explore other reviews about H&R Block

      5.0
      Jul 1, 2026
      Multi office leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Enjoyed learning alot; they had great systems

      Cons

      Only temporary, would prefer permanent.

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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