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      H&R Block

      Engaged employer

      H&R Block reviews

      Local Teams Fantastic - Associate Team Leader H&R Block Employee Review

      3.0
      Jan 28, 2023
      Associate team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Great comradery within local offices, Tax preparers are truly professional and knowledgeable. Enjoy working with clients who are there for the personal connection they have with the staff.

      Cons

      Going virtual will lower overhead but the company will lose clients because they keep returning for the personal care they receive from their tax preparers. Piloting a new processing framework during tax season is a huge mistake and tech support who are seasonal employees without a great deal of technical language in taxes are not helpful when a tax pro is trying to work through a bug in the system.

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      5.0
      Jun 8, 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, career growth, compensation, and coworkers

      Cons

      Benefits, workload, and health care plan

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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