Franchises good, corporate bad - Office Manager III H&R Block Employee Review

1.0
Apr 7, 2022
Recommend
CEO approval
Business outlook

Pros

-Work is seasonal so even when it's miserable it only lasts through April -You qualify for unemployment after tax season

Cons

Corporate is utterly tone deaf. They drag you to sales meetings when your office is full of clients waiting, they insist on redirecting your office phone to a call center in Witchita, and they make employees pay *them* to do job training, then exclude them from bonuses for the first year.

Explore other reviews about H&R Block

5.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

5.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

I could go on and on with an endless list of pros working for H&R Block but I list a few that stands out: 1. Management (Both in-office and district-wide) want to support your ability to build a book of business. Before the end of January, I was transferred to high traffic offices with better new-client potential. 2. Most senior and more experienced tax pros are willing to help and supervise you. 3. A great first job in a professional setting (Especially for someone who did not have the opportunity to do an internship). 4. Job helps you develop tax expertise as well as giving you call center, data entry, upselling, client service and financial advising experience. 5. If it's not your first tax season with the firm, you are eligible for an end of season commission (Depending on amount of revenue you brought to the company) in addition to the base pay you recieve as pay for weeks and hours worked.

Cons

It's seasonal. You are not eligible for a potential end of season commission if it's your first tax season. You also have to reapply before training begins again around 4th quarter of calender year (Although bear in mind this is due to the continuing education requiremnts of the tax preperation/ tax advisory field in general).

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