Great co-workers and office atmosphere, but poor senior level management and pay - Client Services Professional and Receptionist H&R Block Employee Review

3.0
Aug 2, 2010
Recommend
CEO approval
Business outlook

Pros

*Great co-workers and immediate supervisor *In the neighborhood *Income taxes done for free *Learn the ins and outs of tax process *Looks good on the resume

Cons

*Senior management is unorganized and not competent *Always implementing new incentive programs and it's difficult to keep them straight *Lack of trust - they constantly call to check up that you are doing your job *Pay is awful!

Explore other reviews about H&R Block

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

Cons

Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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