Best job ive ever had. - Associate Team Leader H&R Block Employee Review

5.0
Feb 8, 2021
Recommend
CEO approval
Business outlook

Pros

I have never had a manager/boss treat me with so much respect. The management always recognizes and rewards when employees go above and beyond. The pay is really competitive. Ive also worked in offices that were slower and offices that were busier and its always a really organized and comfortable work environment. During COVID management is being really careful to protect employees and being extremely understanding when it comes to missing work for anything covid related. My MTL is easily the nicest human being on this earth and always answers any questions (even by phone) quickly and nicely. Id love to stay with this company or even move up in the future.

Cons

No cons. Maybe that it's a seasonal position? but for some that's not a con and its mentioned throughout the hiring process, even on the application. I would however love to work here year-round.

Explore other reviews about H&R Block

5.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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