Great job! - Client Services Professional H&R Block Employee Review

5.0
Mar 21, 2014
Recommend
CEO approval
Business outlook

Pros

I love working for H&R Block. My co-workers are great, and it's a really nice atmosphere. There is opportunity for personal and professional growth, including online courses that you can take through the company. The schedule is flexible enough for students, single parents, etc., and they are great about working with you when things come up. Everyone is supportive of each other. It really feels like a family, and I can't wait to come back each year.

Cons

The pay is not that great- it seems to be a little on the low end (though it may be partially because of the current economy). Not minimum wage, but not quite a living wage, either. Other than that, no real complaints.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

See reviews by: Helpful|Rating|Date|All