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      H&R Block

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      H&R Block reviews

      It's all about the clients - Tax Specialist II H&R Block Employee Review

      4.0
      Mar 5, 2014
      Tax specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good group of tax pros, decent software platform to assist in preparing returns, national marketing, brand recognition, returning clients are a delight and make it all worthwhile.

      Cons

      Heavy top-down management style, home office personnel have never prepared taxes and thus are clueless when it comes to what sitting down with a live client entails. Shifting focus each year makes it difficult to have continuity in goals.

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      5.0
      Mar 28, 2026
      Associate team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Great coworkers and enjoy helping clients

      Cons

      Long hours, especially at the end of tax season

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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