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      H&R Block

      Engaged employer

      H&R Block reviews

      I've been working at H & R Block for 3 years now and more years to come; Washington, DC - Client Service Professional H&R Block Employee Review

      5.0
      Feb 19, 2014
      Client service professional
      Recommend
      CEO approval
      Business outlook

      Pros

      Working at H & R Block works well with flexibility. you can set your schedule as you are available. If you need more work hours, you can switch to different locations TO MAKE MORE MONEY! If you have a day job, work at night, if you are in school, work after school. the schedule works wonders for me. The environment is very friendly, we're all like FAMILY!

      Cons

      Working with different people, different personalities, different attitudes is all part of being a peoples person. co workers and clients can play a part in some days frustration. other than that its GREAT!

      Explore other reviews about H&R Block

      5.0
      Jun 28, 2026
      Client service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Loved my team, great skill to have and career adavancement.

      Cons

      Hectic routine, difficult client can cause a lot of issues.

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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