You're better off getting a job at the mall. - Tax Specialist H&R Block Employee Review

1.0
Feb 3, 2019
Recommend
CEO approval
Business outlook

Pros

They follow labor laws and pay time and a half for overtime.

Cons

They don't pay any of their employees what they are actually worth. Starting pay for me was $10/hour. I have a Bachelor's degree in Accounting, and have prior experience working for CPA's, along with technical support for tax prep software. H&R Block's products such as Emerald Advance and Refund Transfer prey on lower-income taxpayers. HRB charges extra for preparing returns with Earned Income Credit, Child Tax Credit, Additional Child Tax Credit, and filing Head of Household, further preying on lower-income taxpayers. Managers ignore the availability that employees state at beginning of season. H&R Block is open Sundays, but there is no incentive for employees to work Sundays, other than losing our jobs when we don't come in for a scheduled Sunday shift. Returning employees are required to complete training on HRB Block Academy, but makes employees pay for our training (which, again, is training that HRB requires its returning employees to complete). Not really any opportunities for advancement, unless you are related to someone there. No benefits. Starting pay for this industry is substandard. Some employees work 70-80 hours a week during tax season, so no work/life balance.

Explore other reviews about H&R Block

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers in the office

Cons

Low volume of tax returns

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

Cons

Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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