3.0
Feb 15, 2018
Current employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Flexible hours, nice and clean environment, not a difficult job. Good little side job, just be prepared for the cons.
Cons
Under tremendous pressure to cold call past clients. It's annoying for clients to keep getting called several times each season to "confirm" their appointments or beg them to come in to see us the current year. These people don't answer the phone and if they do, they hang up in your face or are just uninterested. Also, there are usually appointments every hour on the hour and the tax pros sometimes don't even get time to eat between clients. Sometimes they may have to snack which is an unhealthy thing to do all day. All because H&R Block's philosophy is the clients come first. To heck with the employees' needs.