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      H&R Block

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      H&R Block reviews

      Tax Genius - Block Labs - Anonymous employee H&R Block Employee Review

      4.0
      Aug 31, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hours, with plenty of time to explore all options to get the client the best return. Had an amazing team, and enjoyed the start-up environment. Always had something new to challenge me, and solving problems created an ownership-like mentality of our product.

      Cons

      The division was terminated. I'm not sure what benchmarks we were supposed to hit in order to be successful; that was never communicated to us. There were a lot of stutter steps in the apps development, but it was only 7 months old when it was released to market. I feel like we weren't given a chance to fully realize what our division could have been.

      Explore other reviews about H&R Block

      5.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work during tax season

      Cons

      Not available year round for most employees

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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