Provides necessary service for those who expect competency and year-round tax support. - Client Service Professional H&R Block Employee Review

4.0
Feb 2, 2012
Recommend
CEO approval
Business outlook

Pros

Very good training manuals and classes for all levels of employees. Very flexible scheduling. The people who work for H&R Block seem very happy to be there. Company provides employees with the tools they need to succeed on the job, and is receptive to suggestions for improvement. Company offers limited benefits for the seasonal employees.

Cons

The pay scale is quite low for the amount of experience and professionalism that is expected of its employees, as well as would be expected of a nationally known company.

Explore other reviews about H&R Block

5.0
Apr 10, 2026
Recommend
CEO approval
Business outlook

Pros

It’s a job and I hear they will hire anyone if you pass their tax class which they will most likely pay for because they treat their employees so bad that people drop like flies.

Cons

Only one bathroom at our location which is in a shopping center. Distract Manager does not care if you are a woman. He purposely schedules you alone and the creepy clients are allowed in the back room without supervision. I just had a client walk in on me because they refused to fix the lock until they sent someone back unattended in this creepy back hall way that goes to our restroom,. Sorry that happened to you, we fixed the lock but letting clients unattended in our back took and back door unattended is ok. That’s the email I got back from this dm.

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

Cons

Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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