Keep losing great tax pros and clients - Master Tax Advisor H&R Block Employee Review

1.0
Aug 9, 2016
Recommend
CEO approval
Business outlook

Pros

Flexible hours and education classes.

Cons

Worked many dead hours to cover the shift because we had no CSP in our office. Retail managers who was hired for marketing had done nothing much for our area marketing. I have increased the revenue, clients numbers, higher NPS & product attachment and reached EA after my third season. I was told that my pay next year would be lower than my first year's wage. Remind you all, your wages - commision = comission after the tax season. Being a hard worker at H&R Block does not mean anything to the upper management.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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