Needs a major overhaul - Anonymous employee H&R Block Employee Review

2.0
Jun 16, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility, PTO policy for salary employees, great co-workers and ability to move up in the company.

Cons

At the end of tax season you feel as though you are on a year to year contract. You feel no stability in your position although you perform well and have an abundance of knowledge to contribute. You are made to feel like a number and when you number is called you feel like all of your blood, sweat and tears were for nothing. If you are one of the ones left behind there is a struggle to find other resources because your point of contact has likely been let go as well.

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5.0
Mar 28, 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and enjoy helping clients

Cons

Long hours, especially at the end of tax season

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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