Good for entry level college - Operations Technical Specialist H&R Block Employee Review

4.0
Nov 18, 2025
Recommend
CEO approval
Business outlook

Pros

A lot of different IT experience to put on your resume

Cons

You have to be okay with driving your own vehicle to different cities

Explore other reviews about H&R Block

5.0
Dec 29, 2025
Recommend
CEO approval
Business outlook

Pros

HRB is constantly working to improve the culture and create a space for collaborating and belonging, whether you are virtual or in the KC Metro.

Cons

Payscale doesn't seem to accurately match similiar companies headquartered in KC.

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H&R Block Response
5mo
Thank you for taking the time to write this review. We’re happy to hear that our focus on collaboration and belonging is making an impact. We appreciate your feedback on pay and are always looking for ways to stay competitive.
3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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