Friendly - Might be good if you are seasonal or new to the industry - Support Specialist H&R Block Employee Review

2.0
Oct 22, 2025
Recommend
CEO approval
Business outlook

Pros

Generally your coworkers are friendly

Cons

Zero opportunity for advancement within the department. Low Pay

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H&R Block Response
8mo
Thank you for sharing your thoughts through this review. We're happy to hear you’ve had positive experiences with your coworkers. We understand your concerns around advancement and compensation, and we’ll continue working to create more opportunities for growth and recognition within all departments.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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