A fun place to work but you only go as far as you can take yourself - Tax Associate H&R Block Employee Review

5.0
Sep 16, 2025
Recommend
CEO approval
Business outlook

Pros

Extremely flexible hours. Willing to work with you based on your scheduling needs. Many of the employees here (myself included) have other jobs and work at H&R Block part-time during tax season as extra income. Very unique experience and glad that I did it.

Cons

The customers. Get ready to deal with a lot of ungrateful people. Many are the type that you'll feel bad for when they don't get much back in taxes or owe money and you have to charge them money for your services. But I'd say more than half are the other variety where they get back more money than they made the entire year and they still complain that it isn't enough and expect you the tax associate to work some magic to get them more.

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H&R Block Response
9mo
Thank you for taking the time to write your review and for sharing your experience. We're happy to hear you appreciated the flexibility and unique opportunities the role offered. We understand your concerns about client interactions and commission clarity, and we’ll continue working to improve communication and support for our associates.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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