Pros
There is a 25% discount for employees, if you consider that to be important. The pay is also rather decent for a retail job. There are incentives for beating monthly sales goals.
Cons
In my store particularly, there is NO communication between management and the visuals, management and sales advisors...and, in fact, there really is no communication amongst the managers themselves. They threaten you with termination even if you have a legitimate reason for calling out of work. They tell you that they "believe in people", but then they hold it over your head if you are accidentally late for work. Management is notorious for showing favoritism to specific employees and leaving everyone else to fend for themselves. Department managers spend more time changing what their subordinates have done in their respective concepts/departments than they spend working on their own tasks. NO ONE follows the daily breakdown sheet, so if you're scheduled for time in your department, forget about it....especially if the managers' pet is working. There is no such thing as openness or equality at H&M...no matter how much you'd like to believe it.