Better compared to other retail jobs - Sales Associate H&M Employee Review

4.0
Apr 15, 2010
Recommend
CEO approval
Business outlook

Pros

25% discount Most of my co-workers were nice and I became friends with a lot of them. Not confined to one room for the entire day, was scheduled to work cashier, then fitting room, then sales floor so work was never boring and I always had something to do. Pretty lenient dress code, could wear almost anything I wanted to work. Better pay than most other retailers around. Benefits for part time employees and full time employees. You get to see the new shipment before anyone else and can keep up with the latest styles. Hour lunch break and two ten minute breaks for 6+ hour shifts.

Cons

Super strict with attendance, even when I called in ahead of time and had a valid excuse for being late. Would give a write up/warning for being one minute late. Managers rarely give incentives/praise to sales associates. Hours are not definite and are always changing. Only one ten minute break for 5 hour shifts. Would not always grant time off, and was often difficult to switch shifts with another co-worker.

Explore other reviews about H&M

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Great environment, people, and values.

Cons

OT is not available, only rarely.

3.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

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