The company as a whole is still having trouble switching from start up to larger stable organization. Strategy is a moving target and there is a lingering legacy leadership with Robert and Ryan that have not let go of the company and are holding it back somewhat. Christian (CEO) is still directed by Robert and doesn't really have a handle on the new product needs. Overall the company is still very much focused on business needs to the detriment of the users. There have been many key people to leave recently and there might be more.