people don't buy what you do they buy why you do it - Sales Glassdoor Employee Review

4.0
Sep 15, 2020
Recommend
CEO approval
Business outlook

Pros

I'll admit feedback fatigue has been very real for me here at glassdoor, but that feedback has not come without purpose. we're back to what the old glassdoor was all about - it's messy as hell right now and that's okay. one thing is clear though; glassdoor is back to being an engine for progress. from that, i've gotten back in touch with an old familiar friend. something this salty, overstayed-their-welcome individual hasn't spoken of in a while... - 'pride' - pride for... -the hours i put in -the people i surround myself with -in what each sale means and every dollar does -us taking chances and risks again, not chasing competition but chasing progress -defending free speech -aspiring to create an inclusive society, challenging the status quo -seeing us challenge conversations around privilege and race -working to support gender equality and supporting gender identity that all is in-and-of-itself worthy of my pride. i don't work here because it's easy, im proud to be here because it is hard. the result is growth. so daps n pounds to you glassdoor for going for woke, not broke, in all of the above. some other aspects im particularly fond of: -employee safety and wellness - we acted quickly and before many companies to move to WFH amidst a growing pandemic. since then, we've had various support groups, up-leveled communications to keep people informed, and genuine efforts (even if not perfect) to keep people engaged. I applaud the workplace experience team's efforts. -D&I - we're on a mission now people. our product is evolving to encompass more D&I transparency for employers and we're first on the list of companies acknowledging that we have growing to do. it's refreshing to see us admit our flaws but already be hard at work to create a safe space for all. our employee resource groups led by Jacob Little have been eye opening. i knew nothing before and through this team i've been more exposed to how i can be a socially responsible global citizen. it's in its infancy but has so much potential. *on the above - if you are black, latino, asian, indigenous, LGBTQ - you have allies here. we've got work to do, and we're extremely imperfect, but we've got you.

Cons

the layoff and restructure was the single most taxing and emotionally draining experience of my professional career. there is a scar tissue that i dont believe will fade. it sucked. the whole experience can go kick rocks and the mess that it created has spawned more uncertainty that is hard to navigate. however, i do believe that the time and energy spent to get through that restructure a more prosperous future. i don't want to do that again and it's going to take me a while to get back to the output and productivity i once had. amidst all that, we struggle and continue to have an achilles heel in sales with good old fashioned communication and prioritization. what do we need to get done today, this week, this month - how are we gonna do it and who's owning it? ok. go. we have far too many internal meetings, deliberations and shifting messages. distill it down and keep it simple, especially for us on the front lines. it's been at times chaotic and other times mind numbing. the amount of problems we've had to solve for stacks miles high and people are tired. then again we're doing something we've never had to do before; lay-off 300 people, pick up the pieces, and move the company in a new direction. it's not easy. but we did slack on the fundamentals and that slowed us down significantly. someone once said: “great leaders are the ones who think beyond “short term” versus “long term.” They are the ones who know that it is not about the next quarter or the next election; it is about the next generation.” deep down though i know that despite all the frustrating and agonizing days that were this summer, they were meant to set our next generation up for something good. if you're reading this and you did something at some time to have someone's back to protect, coach, develop or counsel a colleague, direct report or peer through all of this, know you're appreciated. i speak for all of them.

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5.0
Feb 12, 2026
Recommend
CEO approval
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Pros

- Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

Cons

I cannot think of any cons.

1
2.0
Feb 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

Cons

During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

4
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