This starts and ends with senior leadership. The most frustrating part of the recent layoff announcement was that the executive team simply did not practice what they preached. Throwing an impromptu all hands meeting to deliver such an announcement with no forewarning and then to follow up with no adequate explanation on why is just a bad look all around.
For a business that is so adamant in urging companies to be fully transparent with their employees in order to be efficient - it was appalling to observe how often Glassdoor leadership left their employees in the dark and trying to guess what was actually happening.
On multiple occasions, employees were reassured about their job security as well as Glassdoor's ability maintain independence from Indeed. This was communicated despite concerns voiced by employees over red flags that included a consistent lack in product innovation, stagnant traffic to the website, and sales operations teams that were overwhelmed quite frequently.
Despite the enormous volume of feedback given from front line sales reps to help improve overall processes, this information fell on deaf ears time and time again as there was rarely any action taken as a result.
For a company with such grand aspirations and a truly superior product, this was a horrible way to end things.