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      Challenging but very fulfilling last 3 years - Anonymous employee Glassdoor Employee Review

      4.0
      Apr 4, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Glassdoor has provided me with some of the best memories as well as a great foundation to become a top sales person. The sales team has a culture of mentorship and learning. I was able to learn from my manager and my peers on a daily basis to continue to get better. The people I worked with became some of my closest friends and having that "family" feel really allowed me to enjoy my job.

      Cons

      Over the years there were a lot of growing pains. We grew too quick, we weren't all on the same page, hired some of the wrong people, and had poor communication. From all of that we have learned from our mistakes and "course-corrected" and things that were our weaknesses have become strengths. The one thing we continue to hear is the pay is too low, which it is. The one reason people leave is because although they love this company and their job, the pay isn't as competitive.

      avatar
      Glassdoor Response
      8y
      It's great to hear that you're feeling positive about the future of Glassdoor and the Customer Success org overall. As you know, we're on a journey to transforming our team and we've made a lot of progress over the last 12 months. We've redefined roles and responsibilities in a number of teams, rolled-out new training programs in support of those changes and launched competency frameworks to provide more structured career development. We've also overhauled bonuses to link them to the factors that you directly influence and made significant changes to compensation in a number of roles. That said, I would want everyone in all of our teams to feel good about their rewards and opportunities at Glassdoor and we still have more work to do to ensure that is the case.

      Explore other reviews about Glassdoor

      5.0
      Feb 12, 2026
      Employer brand specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

      Cons

      I cannot think of any cons.

      1
      2.0
      Feb 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

      Cons

      During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

      4
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