Horrible and micromanaged - Customer Service Representative GEICO Employee Review

1.0
Sep 6, 2025
Recommend
CEO approval
Business outlook

Pros

Pay is above most places in the area

Cons

They micromanage everything. You can’t even pee without them taking it out of your lunch break. You’re punished for things outside of your control such as other departments following through on their portion of the transfer on a sale.

Explore other reviews about GEICO

5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance and pay

Cons

Long hours sometimes depending on demand

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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