You’ve Been Warned - Claims Specialist GEICO Employee Review

2.0
Jan 21, 2025
Recommend
CEO approval
Business outlook

Pros

Company has great pay and benefits. My fellow colleagues were the best part of the job. Full training that goes for about 3 months before you start taking calls.

Cons

The company does not care about you or providing you job security. Watched many people be let go before the infamous layoffs in October ‘23. They are always looking for a reason to fire you. My location was also testing out priority FNOLS, and it is just too much for one person to handle if you qualify for it. While your coworkers are sitting with 20 mins between calls, you will be getting slammed with no time to leave notes. Be warned that the job expects much of your energy and you will be compromising your mental health. The customers are the cherry on top! They make your life miserable.

Explore other reviews about GEICO

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

2.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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