Pros
The people I used to work with.
Cons
Decision and rule makers are not in touch with the work that needs to be done. Management establishes what the rules are without ever really having gone through the actual work and what it takes to get it done. One metric that didn't make sense was to resolve 130% of your cases. Two major issues with this. Ideally speaking, within 3 years, you should have almost no cases. Issue one, this not realistic as you will be assigned more cases to load balance. You get more cases (more work) than other attorneys. In other words, your acknowledgement that you are doing well is more work. This leads to the second issue in that now that you have more work, you can't reach the lofty 130% resolution. This is quicksand! The more you move/do, the worse you are. Hence, there is absolutely no incentive to work harder. Also, there is no trust in job security. Within a week of layoffs, we were told, there wouldn't be layoffs. When the middle/direct management had to do the layoffs, we were told, "we didn't know."