Read Before You Apply - Claims Adjuster GEICO Employee Review

2.0
Sep 23, 2015
Recommend
CEO approval
Business outlook

Pros

Decent Pay, Great Benefits, GEICO 101 is the bait that suckers you in

Cons

Customer Service Dept, - unrealistic metrics and if you do perform well, you will not be promoted as they will need your results to look good for corporate Claims - workload is unbelievable - you will be overworked and underpaid, Overall, the Lakeland office is the good old boys network. Advancement is based on who you know or who you do. Harrassment complaints are swept under the rug, unless you call corporate and the HR staff is a joke. There have been several EEOC and DOL complaints, as well as lawsuits. Racial discrimination is a common practice and if the harrasser is nearing retirement, they adapt the policy that it is cheaper to keep them.

Explore other reviews about GEICO

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

2.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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