Pending Review updat - Customer Service Representative (CSR) II GEICO Employee Review

3.0
May 29, 2023
Recommend
CEO approval
Business outlook

Pros

Opportunity to move to different departments. Given that you work within 50 miles of your office location.

Cons

I’m a 6 year employee with an excellent metric record. 3x GEICO Chairman. Given permission to move from Lakeland to Jacksonville during COVID given that I maintain my 4.6 - 4.8 out of 5 metrics. I have done that. New rule this June? You have to live within 50 miles of the co to work there. They will not allow me to work out of the Boat claims office here in Jacksonville. Even though the manager gave me permission to if they approved. They have not even offered me a position out here or another option. Just letting it sit in the air . So now I have to figure out how to take care of my family after June 10th.

Explore other reviews about GEICO

5.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative, kind culture in office

Cons

No hybrid work arrangement; base pay could be more competitive

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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