3.0
Aug 31, 2021
Former employee, less than 1 year
San Diego, CA
Recommend
CEO approval
Business outlook
Pros
Good pay, good benefits, some good people.
Cons
Customer service just is not a fun job, and GEICO’s management method is to essentially babysit and micromanage employees. As a customer service MDP, I felt like I was learning how to be a high-paid adult babysitter, not a leader. I don’t think anyone genuinely enjoys their job at Geico (at least not in customer service), they enjoy the pay, benefits, and some of their coworkers and have the ability to continue doing a job they don’t enjoy, for the money. I’m just not that kind of person.