Too much stress..culture of intimidation. Workload impossible to keep up with - Claims Service Representative GEICO Employee Review

The workload is abusive. Impossible to keep up with. They are constantly making new rules that create even more stress. They claim to have an open door policy, but that is far from the truth. They don't want to hear it. Their attitude is do your job and keep your mouth shut. There's the door if you don't like it. All they care about is their growth, customer survey results, and standing with JD Power associates. I agree those are all important, but instead of having enough employees so that the job can get done without stressing everybody out to the absolute max, they just crack the whip harder if they don't see the results they want. The turnover is extremely high..yet they claim to be one of the best companies to work for. Everybody there is miserable.They don't care about their employees at all. Not one bit. Do your job, don't get behind, keep your mouth shut and pretend you're happy.