Ready to be done - Customer Service Representative GEICO Employee Review

2.0
Apr 22, 2021
Recommend
CEO approval
Business outlook

Pros

The benefits and pay are good

Cons

They have handled the pandemic poorly. Almost all of the tenured people I know are job hunting. I used to feel like they were fair but it's very clear it's who you know not what you know that gets you promoted now. The only reason I still work here is I'm waiting to finish my bachelors so I can find a job that will pay me as much as I make here.

Explore other reviews about GEICO

5.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative, kind culture in office

Cons

No hybrid work arrangement; base pay could be more competitive

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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