Micromanaged, overworked, underpaid, Horrible company to work for. - Auto Damage Adjuster GEICO Employee Review

1.0
Feb 15, 2020
Recommend
CEO approval
Business outlook

Pros

Company car, working in the field and out of your home, decent benefits, flexibility, profit sharing.

Cons

Where do I start....Geico used to be a great company to work for 10 years ago but things have changed for the worse. Benefits have been cut i.e. no more pension plans and no matching 401k. Management doesn't care for employees and do not have your back despite high turnover and stressed out employees. You'll be doing the job of 3 people easily as compared to other companies and on top of it all making less. Unmanageable claim volume on top of having to handle total losses from start to finish AND handling all aspects of rental. You're expected to answer your phone 100% of the time despite the fact it will ring non stop all day and that you're driving 6 hrs a day. Try answering 50+ phone calls a day while driving at the same time. You'll be expected to be a CSR on wheels documenting every phone call as well as sending multiple text to customers. Metrics they have set up have unrealistic goals to ensure you get no raises at the end of the year. Most adjusters are on meds to deal with the stress. New hires come and go like a revolving door when they realize Geico was a bad move for them. If you enjoy your family life and don't like being worked to the bone avoid Geico. Luckily I found a company that gives a damn about their employees and has real benefits and a manageable work load. I wouldn't recommend Geico to my worst enemy.

Explore other reviews about GEICO

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

GEICO stands out for its world-class training and onboarding, which gives employees a strong foundation from day one. The training programs are structured, practical, and continuously improved based on feedback, helping new hires ramp quickly and confidently. The company also offers exceptional growth and development opportunities. There are clear paths for advancement across all operational areas (Claims, Service, Sales, etc.), supported by coaching, mentorship, and leadership development programs. Employees have access to tuition assistance, certifications, and professional development resources, making it easier to build a long-term career. GEICO provides strong stability as an established industry leader, with competitive compensation and benefits. The performance-driven culture rewards results and creates opportunities for high performers to advance quickly. Another highlight is the focus on internal mobility and skill-building. Associates are encouraged to expand their capabilities, take on new challenges, and grow into leadership roles through hands-on experience and real-time coaching.

Cons

The environment is performance-driven and fast-paced, which can feel demanding at times, especially during periods of high volume or organizational change. Expectations are high, and success requires strong time management and adaptability. Hybrid/in-office expectations may vary by role and business need, which can be an adjustment depending on personal preferences.

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