12 years as an Auto Damage adjuster, - Auto Damage Adjuster GEICO Employee Review

1.0
May 28, 2018
Recommend
CEO approval
Business outlook

Pros

Benefits and Pay. Experience and some training.

Cons

For over 12 years I worked every aspect offered to the Auto Damage Adjuster with GEICO. Micromanagement was probably the greatest challenge as every part of our job was meticulously scrutinized. The job was stressful anyway but when the metrics are the reason you are financially successful or not and the metrics are impossible to consistently achieve, it becomes a nightmare with no end. Since 2013 the local branch had just 2 or 3 original employees from a staff of 45. Upper management and HR turned a blind eye to the concerns and worries of the average adjuster resulting in the exodus also. With no real way to voice concerns, and GEICO’s policy of not allowing us to “gauge” or “grade” the manager, many felt that the problem of his challenging management would never end (it still hasn’t). Many new hires last less than 1-2 years, just long enough to be trained and get a better job elsewhere, making more money. GEICO pays less than many other companies and will train it’s people so if you need training perhaps this is the groundwork you need. Do your tour of duty and then leave for a better company that will treat you better. The problem of Very Poor management seems to be nationwide as I heard similar issues with adjusters all over the country. So, be aware, eventually you will be treated very poorly and the stress rarely, if ever, lets up. The stress will eventually burn you out. This job is not worth the salary they may offer.

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5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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