Customer Service Rep - Customer Service Representative GEICO Employee Review

1.0
Oct 4, 2017
Recommend
CEO approval
Business outlook

Pros

A job that pays the bills

Cons

- Benefits after 90 days - Medical benefits expire on the last day of employment. Geico does not permit employees to retain benefits for 30 days or until the end of the month like most employers! They only offer Cobra. The do not offer short term disability. Therefore, if you have a medical condition and have to be out for a period of time. Geico will force you to use your PTO and SICK time. Once that time is exhausted, you will not get paid. You will also be responsible for paying your biweekly premium to retain medical insurance. Just because people have a degree, does not mean that they are capable of managing people. Most of the supervisors that I had lacked people skills.

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5.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Good Busy Easy Complex Lead

Cons

Fast Busy Multi task Work Tenure

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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