Auto Damage Adjuster - Claims Adjuster GEICO Employee Review

3.0
Dec 7, 2016
Recommend
CEO approval
Business outlook

Pros

GEICO has very good benefits and profit sharing which is always nice way to start a new year. The salary in this position is competitive when it comes to estimating with an insurance company as opposed to a repair shop. You can fast track yourself into supervisor positions rather easily because they are always looking for that. Management is suportive and overall GEICO is a good company to work for. There are some downsides however!

Cons

Here are some downsides in this particular position. The work/life balance is trash. With your set schedule it is almost expected of you to continue working until everything is completed for the day, or you'll get put behind on the next day when the claim load doesn't stop coming in. Often times you are put behind schedule due to other people's errors or the errors of a repair facility. You will not be paid overtime for this work. They will attempt to force you to work overtime on weekends with the bonus of actually being paid for it. My schedule is typically 8:30 to 5:00 Mon/Fri and I often times will not be finished until 6:30-7:00 through no fault of my own. They will say the claim volume is high and request you work weekends. Working without pay is the single most discouraging thing a company can do to you and for some odd reason it's legal. They do offer an overtime based on half your pay per hour but it will effect your metrics they grade you on which is a slap in the face. For this reason alone turnover is extremely high which causes employees to pick up more work because of staffing.

Explore other reviews about GEICO

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

GEICO is one of the largest employers in my smaller town, so I've heard all the good, the bad, and the ugly. What a pleasant surprise it's been working here! There is so much intentional change to create a great employee experience and get the right team leaders in place. Highly recommend not putting too much weight into older negative comments if you're thinking about applying. I've been very happy with my salary, the benefits/time off, culture, and leadership (both locally and senior leaders). I feel like there's a lot of room to continue to grow my career here and I see the same opportunities for others.

Cons

Really nothing major that I can think of!

2.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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