This was truly the worst job I have ever had in my life. - Customer Service Representative II GEICO Employee Review

2.0
Jun 19, 2016
Recommend
CEO approval
Business outlook

Pros

I enjoyed the co-workers I met who I can now call my friends. The pay was decent and the health benefits were great. The profit sharing is a definite plus.

Cons

Where should I start? I have a Bachelors degree in Business as well as a MBA. You would think I would be a great candidate as far as climbing up the corporate ladder. Not at all. This was the worst job I've had in my life. No real move up opportunity unless your "numbers" are up to standard. Everything is all about these ridiculous metrics. The customers talk to you like a dog, and you're just supposed to take it. The shift is horrible and you can't do anything with this company as far as moving up unless you have the right number. Someone with less than a college degree could become your supervisor if their number is acceptable and they know the right ones in management. I hated this job. I am now working for Secure Health.

Explore other reviews about GEICO

5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance and pay

Cons

Long hours sometimes depending on demand

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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